This work examines how care environments and the systems that support care delivery influence a person's ability to access and participate in health care. It explores how conditions that are often treated as routine parts of care delivery can shape patient experience, engagement, and continuity throughout the care journey.
Observations from patient advocacy work and personal experience within health care systems continue to inform this research. Current projects examine barriers within care environments and administrative processes that can affect access to care. Several writing and research projects are currently underway.
